Are you confused information provided departments? Do you feel like you’re not getting straight answers? You’re not alone. Many citizens face situations where different officials or departments offer different versions of the same facts, leading to frustration and a lack of clarity. This is where the Right to Information (RTI) Act, 2005, becomes a powerful tool. It not only allows you to access information but also to question inconsistencies and demand accountability. This article explores a significant RTI case where contradictory information from two Public Information Officers (PIOs) led to a Central Information Commission (CIC) intervention, highlighting how you can use RTI to get to the bottom of such discrepancies.
Background: What Information Was Sought
The core of this RTI case revolved around a citizen’s attempt to understand the placement of two railway stones near his residence. He had initially filed an RTI application seeking the reasons behind their placement. The information he received raised further questions. He was informed that these stones were installed jointly employees and an RPF (Railway Protection Force) constable. To clarify this, he filed another RTI application. In response to this second application, he received a copy of a Joint Inspection Report. This report, dated 19.2.2011, indicated that the inspection and report preparation were done jointly Head Constable of RPF and the Section Engineer (Works). However, the applicant had crucial evidence from an earlier RTI application: an attendance register copy. This register showed that the RPF constable in question was posted in Shamli and was indeed present there on 19.2.2011. The applicant also knew that the stones were actually placed near his residence on 24.2.2011. The perplexing contradiction was how the constable could be involved in a joint report on 19.2.2011 while also being demonstrably at his post in Shamli on the same day, and how this report could precede the actual placement of the stones. He sought to understand how an RPF constable could seemingly be in two places at once, as suggested conflicting information.
How the Public Authority Responded
The Public Information Officers (PIOs) involved in this case provided information as per the records available to them. For the first RTI application, a PIO furnished point-wise information. For the second application, a copy of the Joint Inspection Report was provided. While information was furnished, the applicant felt the responses did not resolve the core inconsistencies and the inherent contradictions in the provided documents. The applicant’s grievance was not about a lack of information, but about the contradictory nature of the information received, which raised doubts about the accuracy and integrity of the records and the actions of the officials involved.
The CIC Hearing: What Happened
During the hearing before the Central Information Commission (CIC), the appellant meticulously laid out his case. He reiterated the sequence of events: the placement of the stones, the initial RTI response about joint installation, the subsequent RTI response providing a Joint Inspection Report dated 19.2.2011, and his own evidence from the attendance register showing the constable’s presence in Shamli on the same date. He emphasized the impossibility of the constable being involved in the joint report on 19.2.2011 if he was demonstrably at his duty station in Shamli. The applicant’s core argument was that the contradictory information suggested a potential fabrication of records or a misrepresentation of facts, and he sought a thorough investigation into the matter. The appellant’s persistence in pursuing this discrepancy through RTI was key to bringing the issue to the CIC’s attention.
The CIC Order and Its Significance
The Central Information Commission, after reviewing the case and the records presented, acknowledged the appellant’s complaint concerning the contradictory information provided appeared to be two PIOs. The Commission observed that the PIOs, in their respective responses, had not attempted to withhold any information. They had provided the data as it existed in their official records, supported evidence. However, the CIC recognized the gravity of the appellant’s concern regarding the constable’s whereabouts and the date discrepancies. Therefore, the Commission issued a significant directive: it instructed the First Appellate Authority (FAA) to conduct an inquiry into the actual whereabouts of the RPF constable on the dates in question. The FAA was further directed to take appropriate action if any irregularity was confirmed during the inquiry. Crucially, the CIC also mandated that the appellant be kept informed about the outcome of this inquiry and any action taken. This order is significant because it demonstrates that the RTI Act is not merely about obtaining documents but can be effectively used to trigger investigations into discrepancies and ensure accountability within public authorities. The CIC’s intervention ensured that the contradiction was not simply dismissed but was subjected to a formal inquiry, aiming to uphold transparency and the integrity of government records.
Key Lessons for RTI Applicants
- Lesson 1: Don’t ignore contradictions: If you receive information that seems inconsistent or contradictory, even if information is provided, don’t hesitate to pursue it further. RTI is your right to seek clarification and truth.
- Lesson 2: Gather supporting evidence: As seen in this case, having concrete evidence like attendance registers from previous RTI applications can be crucial in proving your point and strengthening your case before the CIC.
- Lesson 3: Focus on the discrepancy: When filing your RTI or during appeals, clearly articulate the specific contradictions you have identified and explain why they are problematic. This helps the authorities understand the crux of your grievance.
- Lesson 4: Know your appellate rights: If the initial PIO’s response is unsatisfactory or if you face contradictions, remember you have the right to appeal to the First Appellate Authority and then to the CIC.
How to File a Similar RTI Application
- Identify the Public Authority: Determine which government department or office is responsible for the information you seek.
- Draft Your Application Clearly: State your request precisely. In cases of contradictory information, clearly mention the previous information received and highlight the points of conflict.
- Attach Supporting Documents: If you have any evidence, such as copies of previous RTI responses or documents, attach them with your application.
- Submit and Track: File your application with the designated PIO and keep a record of your submission. Follow up if you do not receive a response within the stipulated time (usually 30 days as per Section 7 of the RTI Act).
Sample RTI question you can use:
“Please provide a detailed explanation for the discrepancies between the information provided in response to my RTI application dated [Date of First Application] and the information provided in response to my RTI application dated [Date of Second Application] concerning [briefly mention the issue, e.g., the joint inspection report and the attendance record of the RPF constable]. Please also provide details of any inquiry conducted or to be conducted to resolve these contradictions.”
Conclusion
This case serves as a powerful reminder that the RTI Act is a potent instrument for citizens to ensure transparency and accountability in governance. When faced with conflicting information from government bodies, citizens should not be discouraged. gathering evidence, clearly articulating the discrepancies, and persistently pursuing their rights through the RTI process, individuals can compel authorities to investigate, clarify, and rectify errors. The CIC’s intervention in this case underscores the importance of seeking truth and ensuring that official records are accurate and reliable. Your right to information is your right to clarity and justice.

