Are you wondering if you can use the Right to Information (RTI) Act to get information about government employees who are not performing their duties? Many citizens face situations where they need accountability from public servants. This case highlights how RTI can be a powerful tool to access details about absent or absconding staff in a public sector undertaking like BSNL. Understanding this case can empower you to seek similar information and ensure transparency in public service.
Background: What Information Was Sought
An RTI applicant approached the Deputy General Manager (MM) of Bharat Sanchar Nigam Limited (BSNL) with a specific request. They wanted a comprehensive list of BSNL staff who were reported as absconding or absent from their duties. The applicant was looking for crucial details such as the names of these officials, the section they belonged to, their designations, and the name of the disciplinary authority responsible in each case. The applicant stated that this information was necessary for court purposes, underscoring the serious nature of their inquiry.
How the Public Authority Responded
Initially, the Public Information Officer (PIO) of BSNL provided only a part of the requested information. This partial disclosure likely stemmed from the fact that the matter was under investigation at the time the RTI application was filed. Delays or partial responses are not uncommon in RTI cases, especially when sensitive internal matters are involved. However, the RTI Act, particularly Section 7 which deals with the time limits for providing information, mandates a timely response.
The CIC Hearing: What Happened
The case eventually reached the Central Information Commission (CIC) for a hearing. During the proceedings, the PIO submitted that the investigation related to the absent staff had now been completed. Consequently, the PIO stated that the remaining information, which could not be disclosed earlier due to the ongoing inquiry, was now being forwarded to the appellant. The appellant, however, had a specific point of interest. They pressed for information regarding the action taken against one particular employee. The PIO clarified that this specific officer had been compulsorily retired from service, indicating that disciplinary action had indeed been taken.
The CIC Order and Its Significance
The Central Information Commission, after hearing the arguments and reviewing the facts, directed the PIO to furnish all the information that had been requested appellant. This order is significant because it reaffirms the principle that citizens have a right to know about the conduct and accountability of public servants, even when it involves internal disciplinary matters, provided the information does not fall under any exemption clauses of the RTI Act. The CIC’s intervention ensured that the applicant received the complete picture they sought for their legal proceedings.
Key Lessons for RTI Applicants
- Lesson 1: Persistence is Key: If you receive a partial response, don’t be discouraged. The PIO may need time to complete investigations. Follow up and if necessary, appeal to the First Appellate Authority and then the CIC.
- Lesson 2: Specificity Matters: Clearly state the information you need and the reason for seeking it (if it helps in clarifying your request, like “for court purposes” in this case). This helps the PIO understand the scope of your request.
- Lesson 3: Know Your Rights Regarding Disciplinary Actions: Information about disciplinary actions taken against public servants, including details of their absence or abscondment and the subsequent actions, is generally disclosable under RTI, unless specific exemptions apply (e.g., personal information that would cause unwarranted invasion of privacy of the individual).
How to File a Similar RTI Application
- Identify the Correct Public Authority: Determine which department or organization is responsible for the employees you are inquiring about.
- Draft Your Application: Clearly state your request, asking for specific details like names, designations, sections, and actions taken regarding absent employees.
- Specify the Time Period: If possible, mention the period for which you require the information.
- Submit and Pay the Fee: Submit your application to the Public Information Officer (PIO) of the concerned authority and pay the requisite RTI fee.
Sample RTI question you can use:
Please provide a list of all employees within your department who have been recorded as absconding or absent from duty during the period [mention period, e.g., January 1, 2023, to December 31, 2023]. For each such employee, please provide their name, designation, the section/unit they were attached to, the disciplinary authority dealing with their case, and details of any disciplinary action taken or currently pending against them.
Conclusion
This BSNL case serves as a powerful reminder that the RTI Act is a vital tool for ensuring accountability in public service. how to frame your questions and what to expect, you can effectively use RTI to access information that matters. Don’t hesitate to use your right to information to seek clarity and promote transparency in government functioning.

