Many citizens use the Right to Information (RTI) Act to access crucial government information. But what happens when a Public Information Officer (PIO) disagrees with a decision made First Appellate Authority (FAA)? Can the PIO take the matter further? This case sheds light on the rights of PIOs and the powers of the Central Information Commission (CIC) in such situations, offering valuable insights for both government officials and RTI applicants.
Background: What Information Was Sought
The RTI applicant in this case wanted to access specific historical records: copies of a Gold Dealers License for particular years (1972, 1973, 1974, and 1975). The application was filed with the Office of the Commissioner of Central Excise & Service Tax. The Public Information Officer (PIO) initially responded that the office did not possess a Gold Dealers License with the exact license number mentioned. However, they did provide renewal entries related to that license. Dissatisfied with this response, the applicant escalated the matter to the First Appellate Authority (FAA). The FAA reviewed the PIO’s submissions and found them unclear. The FAA questioned whether the records had been legally destroyed or if a diligent search had been conducted to locate them. Consequently, the FAA directed the PIO to provide the requested information to the applicant. It was against this FAA order that the PIO decided to file a second appeal before the Central Information Commission (CIC).
How the Public Authority Responded
The initial response from the PIO was that the specific license number could not be found, but renewal entries were provided. This response did not satisfy the applicant, leading to the First Appeal. The FAA, upon reviewing the case, felt that the PIO’s explanation was insufficient and ordered the PIO to furnish the actual information. The PIO then filed a second appeal to the CIC, indicating a dispute regarding the FAA’s directive.
The CIC Hearing: What Happened
During the hearing at the Central Information Commission (CIC), the PIO, acting as the appellant in this instance, presented their case. They argued that the information requested RTI applicant was extremely old, dating back approximately 48 years. Furthermore, the PIO highlighted that the Act under which these licenses were issued had been repealed in 1990. A crucial piece of evidence presented was the Central Excise Office Procedure Manual, which stipulated that records pertaining to Licenses under the Gold Control Act were to be preserved for only up to three years after the licenses expired. The PIO explained that the last renewal for the license in question was in 1980, meaning the records would likely have been destroyed after 1983. Despite this, the PIO asserted that sincere efforts were made to find the records. A thorough search had revealed a reference to these licenses in the Kundapur Range Office, where some renewal entries were found. Copies of these renewal entries had already been provided to the RTI applicant. The respondent, representing the FAA, countered that the PIO had not mentioned the specific Central Excise Procedure Manual regarding the preservation of these licenses in their initial response to the FAA.
The CIC Order and Its Significance
The Central Information Commission (CIC) carefully considered the arguments presented sides. The Commission acknowledged that the information sought was indeed very old, nearly five decades. They also took note of the Central Excise Procedure Manual, which indicated that such records would typically have been weeded out (destroyed) after a certain period. The CIC observed that the PIO had indeed made efforts to trace the records and had provided whatever relevant information was available, including renewal entries. Therefore, the CIC directed the PIO to formally apprise the RTI applicant about the provisions of the Central Excise Procedure Manual concerning the preservation of Licenses under the Gold Control Act. This order essentially validated the PIO’s position regarding the destruction of old records as per established procedures, while also ensuring transparency the applicant about the manual. This case clarifies that PIOs can indeed appeal to the CIC if they believe an FAA’s order is not in line with established procedures or facts, especially when dealing with old or destroyed records.
Key Lessons for RTI Applicants
- Lesson 1: Understand Record Retention Policies: Be aware that government departments have record retention policies. Information older than a certain period might have been legally destroyed as per these policies.
- Lesson 2: PIO’s Duty to Explain Procedures: If information is unavailable due to record destruction, the PIO should clearly explain the relevant record retention rules or manuals, as directed CIC in this case.
- Lesson 3: Document Your Efforts: When filing an RTI, clearly state what efforts have been made to find the information, especially if it’s old. This strengthens your case if an appeal is needed.
How to File a Similar RTI Application
- Identify the Correct Department: Determine which government department or office is likely to hold the information you need.
- Draft Your Application Clearly: Be specific about the information you require, including dates and any identifying numbers.
- Submit Your Application: Pay the prescribed fee and submit your application to the Public Information Officer (PIO) of the relevant department.
- Follow Up and Appeal if Necessary: If you don’t receive a satisfactory response within the stipulated time (usually 30 days), you can file a First Appeal with the First Appellate Authority (FAA) of the department. If you are still unsatisfied, you can then file a Second Appeal with the Central Information Commission (CIC).
Sample RTI question you can use:
Please provide details regarding the record retention policy for [specific type of record, e.g., licenses, permits] issued department, specifically mentioning the period for which such records are preserved before being destroyed. If specific records are unavailable due to destruction as per policy, please provide a copy of the relevant policy document or manual that outlines this procedure.
Conclusion
This case demonstrates that the RTI Act is a dynamic law with provisions to address various scenarios. It reassures citizens that even when information is old and potentially destroyed, the process ensures transparency. It also clarifies that PIOs have recourse to the CIC if they believe an FAA’s order is not justified, reinforcing the checks and balances within the RTI framework. As an RTI applicant, understanding these processes can empower you to seek information effectively and navigate the system with confidence.

