Have you ever felt overwhelmed sheer number of government offices and wondered if you could get all the information you need from one place? What happens when your RTI application, seeking information scattered across various branches, lands with a Public Information Officer (PIO)? Does the PIO have to send your request to every single one of them? This case sheds light on this common dilemma faced Indian citizens using the Right to Information (RTI) Act.
Background: What Information Was Sought
The appellant in this case had filed an RTI application with a high-level government authority, the Central Board of Direct Taxes (CBDT) and Department of Revenue. They were seeking specific information that, as it turned out, was likely held field offices or subordinate departments across the country. Instead of directly providing the information or clearly stating what could be provided, the PIO decided to transfer the entire RTI application. This transfer was done under Section 6(3) of the RTI Act, and it was sent to as many as 14 Director Generals of Income Tax across India. While some of these transferred PIOs did respond with partial information, the appellant was left with a fragmented picture.
How the Public Authority Responded
The initial response from the PIO was to transfer the application. This is a mechanism under the RTI Act (Section 6(3)) designed to help applicants when the PIO receiving the request doesn’t hold the information themselves but knows which other public authority likely does. However, in this instance, the transfer went to an extensive number of offices, leading to a complex situation for the applicant. The PIO’s action, while technically using a provision of the Act, created a burden of multiple follow-ups for the appellant.
The CIC Hearing: What Happened
The matter eventually reached the Central Information Commission (CIC), the highest appellate authority for RTI matters in India. The CIC had to consider whether the PIO’s action of transferring the application to numerous subordinate offices was appropriate and in line with the spirit of the RTI Act. The Commission reviewed its own previous rulings, specifically a case involving Shri Ketan Kantilal Modi versus the Central Board of Excise and Customs. This earlier decision provided crucial guidance on the interpretation of Section 6(3).
The CIC Order and Its Significance
The CIC, referencing its earlier decision, emphasized that Section 6(3) of the RTI Act is an exception to the general rule. The general rule (Section 6(1)) is that you should file your RTI application with the public authority that actually holds the information. Section 6(3) allows a PIO to transfer your application if they believe another public authority holds the information, and this is something the applicant might not be aware of. However, the CIC clarified that the decision to transfer rests with the PIO based on the specific circumstances. Crucially, the Commission stated that a PIO is not obligated to transfer an application to “dozens” of field offices and then compile the information for the applicant. The responsibility of a PIO is to ensure the information reaches the applicant, not to become a central coordinator for multiple departments. In this specific case, the CIC upheld the decision of the PIO and the First Appellate Authority (FAA). They advised the appellant to directly approach the PIOs of the concerned public authorities for the information they sought. This means the appellant would have to file separate RTI applications, or follow up individually, with each relevant office.
Key Lessons for RTI Applicants
- Lesson 1: Understand Section 6(3) Limitations While Section 6(3) allows for transfer, it’s not a free pass for PIOs to offload their responsibility your application to every possible office. The transfer should be to a specific, identified authority that holds the information.
- Lesson 2: Be Specific in Your Application When seeking information that might be held departments, try to be as precise as possible in your RTI application. If you know the specific branch or office likely to have the information, mention it. This can help the PIO make a more targeted transfer or directly provide the information.
- Lesson 3: Prepare for Multiple Applications If your information request is broad and likely spans many departments, be prepared to file multiple RTI applications, possibly to different PIOs, or to follow up with individual offices after a transfer. The CIC’s decision suggests that the onus is on the applicant to pursue information from the correct sources.
How to File a Similar RTI Application
- Identify the Public Authority: Determine which government department or organization is most likely to hold the information you need.
- Draft Your RTI Application Carefully: Clearly state the information you are seeking. If you suspect the information is held offices, try to specify them if possible.
- Submit to the Correct PIO: File your application with the PIO of the identified public authority. If you are unsure, you can file with a central authority and mention the possibility of information residing in subordinate offices.
- Follow Up on Transfers: If your application is transferred under Section 6(3), keep track of where it has been sent. If you don’t receive a response within the stipulated time (usually 30 days, as per Section 7 of the RTI Act), you may need to file appeals or follow up with the transferred PIOs directly.
Sample RTI question you can use:
Under Section 6(1) of the RTI Act, 2005, I request you to provide details of [specific information sought, e.g., all approvals granted for a particular type of project in the last five years, including the names of applicants and project locations]. If this information is held offices, please provide the contact details of the concerned PIOs and the procedure to obtain this information from them.
Conclusion
This case highlights a practical challenge in implementing the RTI Act. While the Act aims to provide information easily, citizens must also understand its operational nuances. The CIC’s decision reinforces that PIOs are not expected to act as super-compilers for widespread information requests. As an RTI applicant, being prepared, precise, and persistent is key to successfully navigating the system and obtaining the information you are entitled to under the law.

