Many Indian citizens rely on the RTI Act to get crucial information from government departments. But what happens when an RTI application seems to land in the wrong place, or when the authorities claim they can’t provide the information? This case highlights a common dilemma: where should you file your RTI, especially when it concerns policy matters that affect various government bodies. Understanding this can save you time and ensure you get the answers you deserve.
Background: What Information Was Sought
The RTI applicant in this case approached the Ministry of Home Affairs (MHA) with a series of questions. They wanted to know the official policy on whether ex-servicemen serving in Para Military or Police Organizations could wear decorations and medals awarded Army on their ceremonial and routine uniforms. Additionally, the applicant sought clarity on the entitlement of ex-servicemen regarding seniority for allotment of quarters or married accommodation within these forces. The application also inquired about the policy on time-scale promotions (excluding the ACP scheme) for ex-servicemen employees in lower ranks, and the daily duty hours for such personnel in Para Military/Police Organizations. Essentially, the applicant was trying to understand the existing policies and entitlements for ex-servicemen integrated into these forces.
How the Public Authority Responded
The Public Information Officer (PIO) at the MHA, instead of directly providing the information, decided to transfer the entire RTI application under Section 6(3) of the RTI Act. This section allows a PIO to transfer an application to another public authority if the information sought is believed to be held relate to the functions of that other authority. In this instance, the application was sent to all the Central Armed Police Forces (CAPFs), including BSF, CRPF, CISF, ITBP, SSB, and Assam Rifles. Following this transfer, the PIOs of these CAPFs denied the information. Their reasoning was that these forces are included in the Second Schedule of the RTI Act, and therefore, they are exempt from providing information unless the case involves corruption or human rights violations. This response left the applicant without the information they sought. The applicant then filed a First Appeal, arguing that their original request was for policy information from the MHA, not specific operational details from the CAPFs. However, the First Appellate Authority (FAA) upheld the PIOs’ responses, stating that each CAPF has its own policies regarding decorations, quarter allotment, and promotions for ex-servicemen, making the information specific to them.
The CIC Hearing: What Happened
The matter eventually reached the Central Information Commission (CIC). The Commission reviewed the arguments presented. The CAPFs reiterated their stance that they are excluded bodies and therefore not obligated to provide information unless it pertains to corruption or human rights violations, which they argued was not the case here. The appellant, however, maintained that the core of their request was about overarching policy matters that should reside with the MHA, given that the CAPFs operate under its administrative control. The crucial point of contention was whether the MHA, as the parent ministry, held the ultimate responsibility for policy decisions concerning the forces under its purview, even if the implementation details were managed at the CAPF level.
The CIC Order and Its Significance
The Central Information Commission made a significant observation. It noted that the CAPFs, being excluded organizations, had indeed stated their inability to furnish the information, citing the absence of corruption or human rights violations. However, the Commission held a different view. It concluded that the information requested appellant was fundamentally about policy matters. Since the CAPFs are under the administrative control of the MHA, the MHA is expected to possess and provide information on policies that govern these forces. The Commission specifically highlighted that policies concerning the entitlement of seniority for ex-servicemen in quarter allotment and time-scale promotions were directly related to the Ministry. Therefore, the CIC directed the PIO of the MHA to provide the sought information to the appellant. This order underscored the principle that while specific operational details might lie with subordinate bodies, the overarching policy framework is the responsibility of the parent ministry, and this information should be accessible through RTI.
Key Lessons for RTI Applicants
- Lesson 1: Identify the Correct Public Authority: This case shows that even if subordinate bodies (like CAPFs) are mentioned in your query, if the core information sought is about policy and governance, the higher authority (like MHA) might be the correct public authority to approach. Always consider which department formulates the policy, not just which body implements it.
- Lesson 2: Understand Section 6(3) of the RTI Act: While a PIO can transfer your application, they must do so judiciously. If the information is clearly within the purview of the department you applied to, they cannot simply pass the buck. The PIO must exercise due diligence in determining the correct authority.
- Lesson 3: Focus on Policy vs. Operational Details: The CIC distinguished between policy matters and operational execution. If you are seeking information about the rules, guidelines, and frameworks set ministry or department, you are likely asking about policy. This type of information is generally more accessible under the RTI Act than day-to-day operational specifics, especially from excluded bodies.
How to File a Similar RTI Application
- Identify the Core Issue: Clearly define whether you are seeking policy information, operational details, or information about a specific decision.
- Determine the Most Relevant Public Authority: Research which government department or ministry is responsible for formulating the policy or making the decisions related to your query. Start with the highest relevant authority if unsure.
- Draft Your Application Carefully: Clearly state the information you are seeking. Use precise language. Frame your questions to elicit policy details rather than just case-specific facts, unless the case itself is the focus.
- Be Prepared for Appeals: If your application is transferred incorrectly or information is denied, do not hesitate to file a First Appeal. Clearly state why you believe the original PIO or FAA erred in their decision.
Sample RTI question you can use:
“Please provide a copy of the prevailing policy document or relevant circulars issued Ministry of Home Affairs regarding the eligibility and procedure for ex-servicemen serving in Central Armed Police Forces to wear Army-awarded decorations and medals on their official uniforms.”
Conclusion
This case serves as a vital reminder that the RTI Act is a powerful tool for citizens to hold government accountable and seek transparency. which authority holds the relevant policy information and your RTI questions strategically, you can navigate the system effectively. Remember, the goal is to get information, and persistence, coupled with a clear understanding of the RTI Act’s provisions, is key to achieving that goal.

